tag:buttonizer.instatus.com,2005:/history Buttonizer Status - Incident history 2023-10-09T07:30:00.000+00:00 Buttonizer tag:buttonizer.instatus.com,2005:Maintenance/clnil021093705b3ooks3gz2ea 2023-10-09T07:30:00.000+00:00 2023-10-09T07:34:00.000+00:00 Monthly server maintenance Type: Maintenance

Duration: 26 minutes

Affected Components: Buttonizer Dashboard, Buttonizer Community, Buttonizer Bug Tracking

Oct 9, 07:34:00 GMT+0
Identified - Maintenance is now in progress..

Oct 9, 08:00:12 GMT+0
Completed - Maintenance has completed successfully..

Oct 9, 07:30:00 GMT+0
Identified - We are planning for a scheduled maintenance to our servers, we do expect minimal downtime during this maintenance. **Tasks** As we take security very seriously, we update our servers, services and applications every month (unless there are any known vulrnabilities and patches available)..

]]> tag:buttonizer.instatus.com,2005:Incident/cll3ocl8a5678blliaedfn7z2 2023-08-09T11:56:11.198+00:00 2023-08-09T13:10:51.016+00:00 Degraded performance Type: Incident

Duration: 1 hour and 15 minutes

Affected Components: Buttonizer Dashboard, Buttonizer Widget Analytics, Buttonizer Bug Tracking

Aug 9, 13:10:51 GMT+0
Resolved - Issues have been resolved and our service has been restored. If you are experiencing issues in the future, make sure to let us know!.

Aug 9, 11:56:11 GMT+0
Investigating - We're currently aware of degraded performance inside our editor & dashboard. We are currently investigating and keep you updated..

Aug 9, 12:02:15 GMT+0
Identified - It appears that our provider DigitalOcean has networking issues ([status incident](https://status.digitalocean.com/incidents/q4b09b022nmh)). We'll keep monitoring the situation. Published Buttonizer Widgets are not affected and are still visible on your site..

Aug 9, 12:18:50 GMT+0
Monitoring - It appears that connections are slowly recovering. We'll keep monitoring the situation..

]]> tag:buttonizer.instatus.com,2005:Maintenance/clcymrx5j10128hsmy1b4z6xq8 2023-01-16T10:00:00.000+00:00 2023-01-16T11:00:00.000+00:00 Server maintenance Type: Maintenance

Duration: 1 hour

Affected Components: Buttonizer Widget Analytics, Buttonizer Dashboard, Buttonizer Widget

Jan 16, 11:00:00 GMT+0
Completed - Maintenance has completed successfully.

Jan 16, 10:00:00 GMT+0
Identified - We are planning for a scheduled maintenance to our servers, we do not expect any long downtime. During this maintenance, we'll work on our server infrastructure and background applications which caused last weeks downtime and will reduce other application issues..

Jan 16, 10:00:01 GMT+0
Identified - Maintenance is now in progress.

]]> tag:buttonizer.instatus.com,2005:Incident/clct6xodq0318hfldzlij0kdj 2023-01-12T14:33:22.900+00:00 2023-01-12T14:33:22.900+00:00 Minor outage Type: Incident

Duration: 1 hour and 34 minutes

Affected Components: Buttonizer Dashboard, Buttonizer Widget, Buttonizer Bug Tracking

Jan 12, 14:33:22 GMT+0
Investigating - We're currently aware of degraded performance with our. We are currently investigating and keep you updated..

Jan 12, 14:44:55 GMT+0
Identified - We are continuing to work on a fix for this incident..

Jan 12, 15:04:39 GMT+0
Identified - We are continuing to work on a fix for this incident..

Jan 12, 16:07:27 GMT+0
Resolved - All services have been restored. Apologies for the recent outage, due to a chain of errors, it took longer than usual to restore the service. We'll reconsider our current server configuration and make sure this issue won't happen again any time soon..

]]> tag:buttonizer.instatus.com,2005:Incident/clbz9tu0t17729h2mv5esjd6bo 2022-12-22T14:56:00.000+00:00 2022-12-22T16:05:32.394+00:00 Authentication issue Type: Incident

Duration: 1 hour and 12 minutes

Affected Components: Buttonizer Dashboard

Dec 22, 16:05:32 GMT+0
Identified - We are continuing to work on a fix for this incident..

Dec 22, 16:08:04 GMT+0
Resolved - We just resolved the issue!.

Dec 22, 14:56:00 GMT+0
Investigating - We are currently investigating this incident..

Dec 22, 16:05:37 GMT+0
Monitoring - We implemented a fix and currently monitoring the result..

]]> tag:buttonizer.instatus.com,2005:Maintenance/clbxu574m66163hfodzrhcbny5 2022-12-21T15:53:44.705+00:00 2022-12-21T15:54:32.779+00:00 Maintenance Type: Maintenance

Duration: 10 minutes

Affected Components: Buttonizer Dashboard

Dec 21, 15:54:32 GMT+0
Identified - Maintenance is now in progress..

Dec 21, 16:04:09 GMT+0
Completed - Maintenance has completed successfully..

Dec 21, 15:53:44 GMT+0
Identified - We are planning for a scheduled maintenance during this time to perform database migrations. You might experience a slower dashboard, Buttonizer Widget not loading in or other 500 status errors..

]]> tag:buttonizer.instatus.com,2005:Incident/clbvyha3s2573hjo9e7j5r70o 2022-12-20T08:12:00.000+00:00 2022-12-20T08:20:27.978+00:00 Timeout Type: Incident

Duration: 43 minutes

Affected Components: Buttonizer Community, Buttonizer website, Buttonizer Dashboard

Dec 20, 08:20:27 GMT+0
Identified - We are continuing to work on a fix for this incident..

Dec 20, 08:12:00 GMT+0
Investigating - We're currently aware of issues with out editor and community that's currently timing out. We are currently working on a solution and keep you updated..

Dec 20, 08:32:51 GMT+0
Monitoring - We implemented a fix and currently monitoring the result..

Dec 20, 08:54:38 GMT+0
Resolved - We just resolved the issue!.

]]> tag:buttonizer.instatus.com,2005:Maintenance/clbdrrtn711640kcn7dq336g9c 2022-12-07T14:50:00.000+00:00 2022-12-07T14:55:52.982+00:00 Major Widget update - Frontend & Backend update Type: Maintenance

Duration: 4 hours and 25 minutes

Affected Components: Buttonizer Widget, Buttonizer Widget Analytics

Dec 7, 14:55:52 GMT+0
Identified - Maintenance is now in progress..

Dec 7, 14:50:00 GMT+0
Identified - We are planning for a scheduled maintenance during this time as we have worked on a overhaul of our widget script for better server stability. You might experience issues with our Buttonizer Widget not loading on your website(s) or receive 50x status errors. It's also possible that page rules are experiencing issues.

Dec 7, 19:14:53 GMT+0
Completed - Maintenance has completed successfully. **Important: ** Do you see all your buttons on one page? Please update our WordPress version to the latest published version or clear **your sites cache**..

Dec 7, 15:56:26 GMT+0
Identified - **Maintenance update**: Most components have been redeployed. We're still verifying if everything has been updated correctly..

]]> tag:buttonizer.instatus.com,2005:Maintenance/cla0yerlh8308imoihpxb212d 2022-11-03T11:00:00.000+00:00 2022-11-03T11:00:00.000+00:00 Login & onboarding maintenance Type: Maintenance

Duration: 8 minutes

Affected Components: Buttonizer Dashboard

Nov 3, 11:00:00 GMT+0
Identified - We are planning for a scheduled maintenance for our login and onboarding forms during that time. You might experience issues with logging in or creating new accounts. Apologies for the inconvenience..

Nov 3, 11:00:39 GMT+0
Identified - Maintenance is now in progress..

Nov 3, 11:07:35 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:buttonizer.instatus.com,2005:Incident/cl9y49dqt5507hvn233z3avl7 2022-11-01T11:18:13.396+00:00 2022-11-01T11:18:13.396+00:00 Buttons widget slow performance Type: Incident

Duration: 2 minutes

Affected Components: Buttonizer Widget

Nov 1, 11:18:13 GMT+0
Investigating - We're currently aware of downgraded performance of our service. We are currently working on a solution and keep you updated..

Nov 1, 11:19:47 GMT+0
Resolved - We just resolved the issue!.

]]> tag:buttonizer.instatus.com,2005:Incident/cl9xyzkqm142816i9n4pruwcwjr 2022-11-01T08:50:37.533+00:00 2022-11-01T09:07:34.965+00:00 Degraded performance Type: Incident

Duration: 51 minutes

Affected Components: Buttonizer Widget Analytics, Buttonizer Widget, Buttonizer Dashboard

Nov 1, 09:07:34 GMT+0
Identified - We are continuing to work on a fix for this incident..

Nov 1, 08:50:37 GMT+0
Investigating - We're currently aware of connecting issues with our service. We are currently investigating and working on a solution and will keep you updated..

Nov 1, 09:29:16 GMT+0
Monitoring - We implemented a fix and currently monitoring the result..

Nov 1, 09:41:31 GMT+0
Resolved - We just resolved the issue!.

]]> tag:buttonizer.instatus.com,2005:Incident/cl8n1mli933615aroftwbetogc 2022-09-29T12:39:20.583+00:00 2022-09-29T13:31:05.610+00:00 Buttons widget degraded performance Type: Incident

Duration: 52 minutes

Affected Components: Buttonizer Widget, Buttonizer Dashboard

Sep 29, 13:31:05 GMT+0
Resolved - We just resolved the issue!.

Sep 29, 12:39:20 GMT+0
Investigating - We're currently aware of downgraded performance of our service. We are currently working on a solution and keep you updated..

Sep 29, 12:43:00 GMT+0
Identified - We're currently aware of downgraded performance of our service. We are currently working on a solution and keep you updated..

Sep 29, 13:20:00 GMT+0
Monitoring - We implemented a fix and currently monitoring the result..

]]> tag:buttonizer.instatus.com,2005:Maintenance/cl81m6n8b2473isofh4xk5gwi 2022-09-14T12:43:09.401+00:00 2022-09-14T12:43:09.401+00:00 Feature release, database migration - Agency Type: Maintenance

Duration: 17 minutes

Affected Components: Buttonizer Widget, Buttonizer Dashboard

Sep 14, 12:43:09 GMT+0
Identified - We are planning for a scheduled maintenance during this time to perform database migrations for the new agency plan. You might experience a slower dashboard, Buttonizer Widget not loading in or other 500 status errors..

Sep 14, 12:44:02 GMT+0
Identified - Maintenance is now in progress..

Sep 14, 13:00:00 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:buttonizer.instatus.com,2005:Maintenance/cl7j1ilo126586jlope1x5yaa6 2022-09-01T12:44:17.837+00:00 2022-09-01T12:45:37.414+00:00 Database migrations widgets Type: Maintenance

Duration: 6 minutes

Affected Components: Buttonizer Widget

Sep 1, 12:45:37 GMT+0
Identified - Maintenance is now in progress..

Sep 1, 12:49:52 GMT+0
Completed - Maintenance has completed successfully..

Sep 1, 12:44:17 GMT+0
Identified - We are planning for a scheduled maintenance during this time to perform database migrations for the new widgets feature. You might experience a slower dashboard or 500 status errors..

]]> tag:buttonizer.instatus.com,2005:Maintenance/cl6xdbxav16970jfnbo16m2p0h 2022-08-17T08:43:06.194+00:00 2022-08-17T08:43:06.194+00:00 Widget server infrastructure maintenance Type: Maintenance

Duration: 10 hours and 55 minutes

Affected Components: Buttonizer Widget

Aug 17, 08:43:06 GMT+0
Identified - We are currently working on our widget server infrastructure. Expect slower responses in loading in buttons, menus or other widgets. We try to complete this maintenance within two hours..

Aug 17, 14:22:04 GMT+0
Identified - We are still working on our infrastructure..

Aug 17, 08:45:24 GMT+0
Identified - Maintenance is now in progress..

Aug 17, 19:37:54 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:buttonizer.instatus.com,2005:Maintenance/cl6uiw99x26153jno4fr019qyh 2022-08-15T08:54:16.176+00:00 2022-08-15T10:48:21.094+00:00 Server infrastructure maintenance Type: Maintenance

Duration: 1 hour and 54 minutes

Affected Components: Buttonizer Widget, Buttonizer Dashboard

Aug 15, 10:48:21 GMT+0
Completed - Server infrastructure maintenance has been completed successfully..

Aug 15, 08:54:16 GMT+0
Identified - We're currently working on improving the infrastructure of our servers. You might experience short downtimes or slower widget loading times during deployment or configuration changes. We don't expect heavy downtime (or any down times at all) while testing the performance..

Aug 15, 08:58:18 GMT+0
Identified - Maintenance is now in progress..

Aug 15, 10:00:57 GMT+0
Identified - We're still working on improving our server infrastructure..

]]> tag:buttonizer.instatus.com,2005:Incident/cl6p8vx0m3168143nbydw6qgde 2022-08-11T16:18:41.035+00:00 2022-08-11T16:18:41.035+00:00 Buttons widget slow performance Type: Incident

Duration: 1 hour

Affected Components: Buttonizer Widget

Aug 11, 16:18:41 GMT+0
Investigating - We are currently investigating this incident..

Aug 11, 17:18:41 GMT+0
Resolved - We just resolved the issue!.

Aug 11, 16:40:00 GMT+0
Identified - We are continuing to work on a fix for this incident..

Aug 11, 16:56:39 GMT+0
Monitoring - We implemented a fix and currently monitoring the result..

]]> tag:buttonizer.instatus.com,2005:Incident/cl6deyw78193196d7oquob3l299 2022-08-03T09:35:43.116+00:00 2022-08-03T09:35:43.116+00:00 Widget analytics unavailable Type: Incident

Duration: 13 minutes

Affected Components: Buttonizer Widget Analytics

Aug 3, 09:35:43 GMT+0
Investigating - We are currently investigating this incident..

Aug 3, 09:38:59 GMT+0
Identified - We are continuing to work on a fix for this incident..

Aug 3, 09:40:35 GMT+0
Monitoring - We implemented a fix and currently monitoring the result..

Aug 3, 09:48:29 GMT+0
Resolved - We just resolved the issue!.

]]> tag:buttonizer.instatus.com,2005:Incident/cl5uqs3e6214035pncfeugza1e 2022-07-21T07:58:42.310+00:00 2022-07-21T07:58:42.310+00:00 [Fixed] Buttons widget slow performance Type: Incident

Duration: 5 hours and 34 minutes

Affected Components: Buttonizer Widget

Jul 21, 07:58:42 GMT+0
Identified - We have currently identified the issue and we are working on fixing it. Sorry for the inconvenience!.

Jul 21, 10:28:48 GMT+0
Identified - We are continuing to work on a fix for this incident..

Jul 21, 11:48:20 GMT+0
Monitoring - We implemented a fix and currently monitoring the result..

Jul 21, 13:32:52 GMT+0
Resolved - We have resolved the issue! After monitoring for a bit, it looks like it is now back to it's initial loading speeds. .

]]> tag:buttonizer.instatus.com,2005:Incident/cl4nuezbt78174m9n15j23iix2 2022-06-21T06:54:00.000+00:00 2022-06-21T07:15:00.000+00:00 Site, dashboard and widget unavailable Type: Incident

Duration: 1 day and 2 hours

Affected Components: Buttonizer website, Buttonizer Bug Tracking, Buttonizer Community, Buttonizer Dashboard

Jun 21, 07:15:00 GMT+0
Monitoring - Cloudflare seems to have restored their service..

Jun 21, 07:00:00 GMT+0
Identified - We have identified the outage, it appears that Cloudflare has a wide outage. .

Jun 21, 06:54:00 GMT+0
Investigating - We are currently investigating this incident..

Jun 21, 07:20:00 GMT+0
Resolved - All services have been restored and operational..

]]> tag:buttonizer.instatus.com,2005:Maintenance/cl4gqmybp54301lnoh00h4mrll 2022-06-16T08:05:00.000+00:00 2022-06-16T08:05:00.000+00:00 Menu button migration Type: Maintenance

Duration: 13 minutes

Affected Components: Buttonizer Dashboard

Jun 16, 08:05:00 GMT+0
Identified - We are planning for a scheduled maintenance during this time to perform database migrations for the new menu button feature that has been released yesterday on our WordPress plugin. You might experience a slower dashboard or 500 status errors..

Jun 16, 08:17:38 GMT+0
Completed - Maintenance has completed successfully. Have fun with the new feature!.

Jun 16, 08:06:53 GMT+0
Identified - Maintenance is now in progress..

]]> tag:buttonizer.instatus.com,2005:Maintenance/cl38h23jw282486bmye4w3ixai 2022-05-16T09:30:00.000+00:00 2022-05-16T10:30:00.000+00:00 Monthly server maintenance Type: Maintenance

Duration: 1 hour

Affected Components: Buttonizer Community, Buttonizer Bug Tracking, Buttonizer Dashboard

May 16, 10:30:00 GMT+0
Completed - Maintenance has completed successfully.

May 16, 10:30:00 GMT+0
Completed - Maintenance has completed successfully.

May 16, 09:30:01 GMT+0
Identified - Maintenance is now in progress.

May 16, 09:30:00 GMT+0
Identified - We are planning for a scheduled maintenance to our servers, we do not expect any downtime during this maintenance. **Tasks** As we take security very seriously, we update our servers, services and applications every month (unless there are any known vulrnabilities and patches available)..

]]> tag:buttonizer.instatus.com,2005:Maintenance/cl31q1kus770524kuofholrdtpx 2022-05-11T15:12:02.442+00:00 2022-05-11T15:14:42.608+00:00 Page rules migration Type: Maintenance

Duration: 1 hour and 7 minutes

Affected Components: Buttonizer Dashboard

May 11, 15:14:42 GMT+0
Identified - Maintenance is now in progress..

May 11, 16:18:32 GMT+0
Completed - Maintenance has completed successfully. All page rules on our platform have been migrated succesfully to the latest version..

May 11, 15:12:02 GMT+0
Identified - We've just released version 2.8.0! Currently we are working on migrating existing page rules on our platform. If you do not see your existing page rules, please wait until the end of this migration. Creating new page rules does not harm your existing ones..

]]> tag:buttonizer.instatus.com,2005:Maintenance/cl2iu8n0d254132rvn5sok7kdbh 2022-04-28T09:55:43.244+00:00 2022-04-28T09:55:43.244+00:00 Maintenance to Buttonizer Dashboard Type: Maintenance

Duration: 32 minutes

Affected Components: Buttonizer Dashboard

Apr 28, 09:55:43 GMT+0
Identified - We're currently working on our Buttonizer Dashboard. If you're experiencing issues, please try again later..

Apr 28, 10:27:59 GMT+0
Completed - Maintenance to our dashboard has been completed successfully..

]]> tag:buttonizer.instatus.com,2005:Maintenance/cl2a90bvh285927pun3lbwkxr70 2022-04-22T09:48:00.000+00:00 2022-04-22T09:48:01.000+00:00 Scheduled maintenance Type: Maintenance

Duration: 20 minutes

Affected Components: Buttonizer website, Buttonizer Community, Buttonizer Dashboard, Buttonizer Bug Tracking

Apr 22, 09:48:01 GMT+0
Identified - Maintenance is now in progress.

Apr 22, 10:07:42 GMT+0
Completed - Maintenance has completed successfully..

Apr 22, 09:48:00 GMT+0
Identified - We have planned scheduled maintenance today for all our components..

]]> tag:buttonizer.instatus.com,2005:Incident/cl2a9j80b306363pun3v380zm26 2022-04-04T08:00:00.000+00:00 2022-04-04T08:00:00.000+00:00 Dashboard connectivity issues Type: Incident

Duration: 5 hours and 57 minutes

Affected Components: Buttonizer Dashboard

Apr 4, 08:00:00 GMT+0
Investigating - We're currently aware of connectivity issues with our dashboard, authentication and button management. We are currently working on a solution..

Apr 4, 08:15:00 GMT+0
Identified - We're currently aware of connectivity issues with our dashboard, authentication and button management. We are currently working on a solution..

Apr 4, 09:00:00 GMT+0
Identified - We are continuing to work on a fix for this incident..

Apr 4, 13:20:00 GMT+0
Monitoring - We implemented a fix and currently monitoring the result. **Service has been restored** after multiple configuration changes..

Apr 4, 13:48:00 GMT+0
Monitoring - We have applied more configuration changes and they are being deployed now.

Apr 4, 13:57:00 GMT+0
Resolved - Issues with our API have been resolved and our service has been restored..

]]> tag:buttonizer.instatus.com,2005:Maintenance/cl2eobnte197668fqn3bqwr2qxk 2022-03-07T13:05:00.000+00:00 2022-03-07T13:05:00.000+00:00 Monthly server maintenance Type: Maintenance

Duration: 50 minutes

Affected Components: Buttonizer Community, Buttonizer Dashboard, Buttonizer Bug Tracking

Mar 7, 13:05:00 GMT+0
Identified - Maintenance is now in progress..

Mar 7, 13:55:00 GMT+0
Completed - Maintenance has completed successfully..

Mar 7, 13:05:00 GMT+0
Identified - We are planning for a scheduled maintenance to our servers, we do not expect any downtime during this maintenance. **Tasks** As we take security very seriously, we update our servers, services and applications every month (unless there are any known vulrnabilities and patches available)..

]]> tag:buttonizer.instatus.com,2005:Maintenance/cl2eojzcc211056fqn32pnvdbv2 2022-02-07T12:30:00.000+00:00 2022-02-07T12:30:00.000+00:00 Monthly server maintenance Type: Maintenance

Duration: 1 day and 16 hours

Affected Components: Buttonizer Community, Buttonizer Dashboard, Buttonizer Bug Tracking

Feb 7, 12:30:00 GMT+0
Identified - Maintenance is now in progress..

Feb 7, 13:10:00 GMT+0
Completed - Maintenance has completed successfully..

Feb 7, 12:30:00 GMT+0
Identified - We are planning for a scheduled maintenance to our servers, we do not expect any downtime during this maintenance. **Tasks** As we take security very seriously, we update our servers, services and applications every month (unless there are any known vulnerabilities and patches available)..

]]>